Trust center

User Consent and Authorization Policy

Remote access should be transparent, authorized, and appropriate to the relationship between the administrator, organization, and user.

Effective date: August 14, 2026. This document applies to GoMyid services and software supplied by DeskGate LLC.

Establish a lawful basis

Before enabling remote access, the organization must identify an appropriate legal basis and authority for the connection. Consent should be used only where it is valid and can be freely given.

Provide clear notice

Users should understand who may connect, for what purpose, what actions may occur, and what records may be created. Notice must be accessible and suited to the context.

Respect permissions

Access modes and administrative privileges should match the approved purpose. Organizations should avoid hidden or excessive monitoring and should review permissions regularly.

Document decisions

Maintain records of policies, notices, authorizations, role assignments, and exceptions. Legal or human resources review may be appropriate for employee environments.

Questions and contact

For questions about this document, deployment responsibilities, or contractual terms, contact the GoMyid team. We will route your request to the appropriate business, security, or privacy contact.