Windows Client
Install the GoMyid remote desktop client on Windows to receive an authorized connection or reach another assigned computer.
Download ClientConnect to Windows computers, deliver remote support and manage your devices from one place
Fast and secure remote access, always by your side.
One platform, connected experiences
Windows, Android, Cloud, and On-Premise working as one remote desktop environment.
Choose how you want to operate
GoMyid connects the user experience with the administrative model. Choose a client for immediate access, Cloud for centralized service, or On-Premise when the organization must own the complete platform.
Install the GoMyid remote desktop client on Windows to receive an authorized connection or reach another assigned computer.
Download ClientUse a phone or tablet as the remote desktop control surface for an authorized Windows computer, with touch and keyboard support.
Google PlayCreate an account, organize remote computers, and use the Cloud panel to coordinate users and devices without deploying the complete server platform.
Create AccountRun the remote desktop server, administration panel, policies, and operational data within infrastructure controlled by your organization.
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Android remote desktop
GoMyid turns an Android phone or tablet into a practical remote desktop workspace. After the Windows computer is prepared and access is authorized, the mobile user can enter the assigned Remote ID and password, open the live Windows screen, move the pointer, type through the on-screen keyboard, and work with applications that remain on the remote computer.
The Android experience is designed for real mobile conditions. Scale controls help fit a desktop interface onto a smaller display, touch interaction provides pointer control, and the keyboard opens when text input is required. This makes GoMyid useful for checking an office computer, responding to an operational issue, helping a user, or reaching a Windows application while away from the desk.
The Android client is one part of the wider remote desktop workflow. A Windows host receives the connection, the chosen GoMyid service model coordinates access, and the administrator decides how devices and users are organized. Cloud customers manage this relationship through their account, while On-Premise customers operate the supporting platform inside their own environment.

Windows remote desktop client
The GoMyid Windows client is the fastest entry point into the product. It displays the local computer identity, access permission state, and connection information required for an authorized session. The same application can connect to a remote computer by using its Remote ID and password.
Different work requires different session modes. Full Control presents the remote Windows desktop for interactive support and daily work. File Transfer supports approved file movement between connected computers. Command mode helps authorized technical teams perform focused operations without treating every task as a full visual session. Available modes depend on the configured product and permissions.
For a direct connection workflow, download the Windows installer and follow the operating system prompts. For managed Cloud environments, create an account and enroll the appropriate computers. For a company-controlled On-Premise environment, plan the client rollout together with the server, database, firewall, identity, and policy design.

Administrator workspace
Remote desktop becomes a business service when administrators can see the computers they are responsible for, understand which devices are online, organize endpoints into groups, and launch the permitted support mode. The GoMyid administrator experience brings these actions into one operational workspace.
IT teams can move from device context to remote screen, file transfer, command, support, Wake-on-LAN, and related management functions without losing sight of the selected computer. The interface is intended for authorized administrators who support multiple users or locations and need more structure than an isolated one-to-one remote connection.
GoMyid does not force every customer into the same architecture. Cloud customers use the hosted account and Cloud panel for fast onboarding. Organizations that require infrastructure ownership can combine the administrator tools with the On-Premise server and web panel. This separation keeps the user experience familiar while allowing the deployment model to match security and operational requirements.
Create a Cloud WorkspaceGoMyid Cloud
Create the Cloud account, organize the environment, and give authorized teams a central place to manage remote access.

The web dashboard creates an immediate operating picture. Administrators can review device, group, support, and account context without opening separate tools for every question. Summary cards and charts guide the next action: investigate a support request, review an endpoint, examine activity, or open a report.
For Cloud customers, the panel reduces the work required to begin managing remote computers. The account becomes the administrative boundary, computers are associated with the workspace, and the team gains a consistent place to manage growth. The result is a remote desktop service that can expand beyond a single computer while remaining understandable.
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The Work Analysis view combines active work, focus, idle periods, digital balance, daily flow, application use, and website context. It is designed to help authorized teams understand patterns and investigate exceptions rather than depend on disconnected raw events.
Filters keep the report tied to a selected group, user, date range, and page size. Summary and detailed PDF actions support different audiences. Managers may need a concise comparison, while technical or compliance teams may require a more detailed review. Access to these capabilities should always follow the organization's policy and applicable legal requirements.
Explore the Web PanelOn-Premise remote desktop
Choose On-Premise when infrastructure location, administrative ownership, network design, and long-term operational control are central requirements.
Deploy the GoMyid server components within infrastructure selected and operated by your organization.
Keep platform data, reporting context, and administrative records within the chosen database and retention model.
Align users, permissions, network boundaries, support responsibilities, and review procedures with internal policy.
Design the platform for one office, multiple locations, private networks, VPN paths, or other controlled deployment patterns.

The Activity Report provides a structured view of active and passive minutes, active rate, and distribution through the day. Authorized administrators can select dates, groups, or users and review the result without moving the underlying platform data to an unrelated reporting service.
On-Premise does not mean unmanaged. The deployment still needs clear ownership for updates, backups, monitoring, certificates, database maintenance, incident response, and user support. GoMyid provides the remote desktop and administration capabilities; the organization controls how those capabilities are operated inside its environment.

The Management Summary brings measured time, activity rate, work-use context, USB or file events, trends, and period comparisons into one decision-support view. It helps leadership and operations teams ask better questions while detailed reports remain available for authorized investigation.
A successful On-Premise remote desktop project begins with scope. Define the number of devices and locations, administrator roles, connection modes, network paths, availability expectations, reporting requirements, and rollout phases. The GoMyid team can then map the platform to a practical architecture and implementation plan.
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Discuss your remote desktop projectA complete remote desktop journey
GoMyid supports a clear path from an individual connection to a structured remote desktop service.
Use the Windows and Android clients, create a Cloud account, or plan an On-Premise deployment.
Install the approved client, confirm access permission, and associate managed computers with the correct environment.
Define the users, groups, administrators, computers, and connection modes required for real work.
Use dashboard, activity, support, and management information to maintain a dependable remote desktop operation.
Remote desktop FAQ
These answers explain the main product choices. A technical discussion can cover architecture, licensing, rollout, and environment-specific requirements.
Choose your next step
Download the Windows client, find the Android app, create a Cloud account, or speak with us about an On-Premise remote desktop platform.
Compare available packages, select the right options, and continue securely through the DeskGate purchase portal.